Privacy Policy

At Rooted Remedies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, book appointments, or use our services. By accessing our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you: 

Personal Information

- Name, address, phone number, and email address

- Date of birth, gender, and emergency contact information 

- Payment details (e.g., credit card information) 

Health Information

- Medical history, current medications, and allergies 

- Symptoms, health goals, and diagnostic results

- Any information disclosed during consultations or treatments 

Technical Information

- IP address, browser type, and operating system

- Cookies and usage data to enhance your experience on our website 

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2. How We Use Your Information 

We use your information to: 

- Provide and personalize functional medicine, IV therapy, and related services 

- Schedule and manage appointments 

- Process payments and issue invoices 

- Communicate with you regarding appointments, treatments, and updates 

- Ensure compliance with state and federal regulations 

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3. How We Protect Your Information

We implement industry-standard measures to safeguard your information, including: 

- Secure storage systems compliant with HIPAA and other applicable laws 

- Encryption of sensitive data during transmission 

- Regular audits and staff training to ensure data privacy 

While we take every precaution, no system can guarantee complete security. You are encouraged to protect your login credentials and report any suspicious activity to us immediately. 

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4. Sharing Your Information

Rooted Remedies will not sell, rent, or trade your personal information. We may share your information only under the following circumstances: 

With Your Consent

When you authorize us to share information with other healthcare providers, labs, or specialists. 

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5. For Legal and Regulatory Compliance

To comply with federal or state law, court orders, or legal investigations. 

To report communicable diseases or comply with public health reporting requirements. 

With Service Providers

Third-party vendors who assist in billing, data storage, or marketing, provided they agree to maintain confidentiality. 

Your Rights

As a patient, you have the right to: 

Access: Request a copy of the personal or medical information we hold about you. 

Correct Update or correct inaccurate or incomplete information. 

Request Deletion: Ask us to delete your personal information, subject to legal or medical record retention laws. 

Withdraw Consent: Revoke your consent for specific uses of your information. 

To exercise these rights, contact us at support@rootedremedies918.com. 

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6.Data Retention

We retain personal and medical information as required by law and for as long as necessary to provide our services. Typically, medical records are kept for a minimum of 7 years or as mandated by Oklahoma state law or federal regulations. 

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7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. 

Cookies collect information about how you use our website, including pages visited and time spent. 

You can adjust cookie preferences through your browser settings. 

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8.Minors We do not knowingly collect information from individuals under 18 without parental consent. Parents or guardians must accompany minors to appointments and provide consent for any treatments. 

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9. Compliance with State and Federal Laws

Rooted Remedies complies with: 

The “Health Insurance Portability and Accountability Act (HIPAA)” for the privacy and security of health information.

Oklahoma state regulations governing the practice of functional medicine and telehealth services. 

Additional state laws if services are provided outside Oklahoma. 

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10. Telehealth Services

If you engage in telehealth or virtual consultations, your information will be collected and stored securely using HIPAA-compliant platforms. Ensure you are in a private, secure location when participating in telehealth appointments. 

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11. Third-Party Links

Our website may contain links to third-party websites. Rooted Remedies is not responsible for the privacy practices or content of these external sites. Review their privacy policies before sharing information. 

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12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via email or posted prominently on our website. Your continued use of our services constitutes acceptance of the updated Privacy Policy. 

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13. Contact Us 

For questions or concerns about this Privacy Policy or your information, contact us: 

Email: support@rootedremedies918.com 

Rooted Remedies respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data: 

  1.Data Collection  

- The information collected via our website, contact number, email, rental agreement, or third-party reservation systems is used for service-related purposes.  

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  2.Data Usage 

- We use your data solely for sending updates, promotions, and reminders related to our products or services.  

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 3.Data Security  

- We protect your data with industry-standard security measures. You may request deletion of your data at any time.  

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4.Messaging Fees & Frequency  

- MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.  

- Messages are recurring, and message frequency varies.  

  Contact Information 

- Contact Rooted Remedies at 918-960-0926 or support@rootedremedies918.com for HELP or to STOP receiving messages.  

 Opt-Out Policy  

- You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to support@rootedremedies918.com or 918-960-0926.  

- After unsubscribing, you will receive a final SMS to confirm your unsubscription, and we will remove your number from our list within 24 hours. 

 Additional Assistance  

- You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you. 

 Non-Sharing Clause  

- We do not share your data with third parties for marketing purposes. Rooted Remedies will not sell, rent, or share the collected mobile numbers.